Property management is a lot to handle.
Propflow’s AI property management agent Clara is here to help, making it easier to handle leasing, maintenance, and resident support — all in one simple place, always writing back to your source of truth.
Faster leasing. Smoother maintenance. Happier tenants. Better returns.
47s
Median first reply.
Nights, weekends, and holidays.
Estimate, not a measured result
92%
Leads qualified on first touch
vs voicemail-first
Estimate, not a measured result
38%
Tours booked after hours
vs team-only coverage
Estimate, not a measured result
Trusted by multifamily operators
How it works
LetClara tackle the busy work.
Clara handles lease inquiries, tenant requests, and vendor coordination — delivering hospitality-grade service across SMS, email, and voice, 24/7.
Inbound request
Tenant reaches out via phone, SMS, or email
Clara intakes
Clara identifies tenant, understands issue, checks history
Intelligent triage
Troubleshoots with appliance-specific knowledge
Solutions
Focus on the bigger picture
Spend less time chasing tasks and more time actually managing your properties.
Leasing
From first inquiry to signed lease
Clara nurtures every prospect 24/7 so your team focuses on closing, not chasing.
38%
Tours booked after hours
vs team-only coverage
Estimate, not a measured result
“Is the 2BR still available?”
Unit 4B — $1,850/mo
3 tour times proposed
Saturday, April 25th — 2:00 PM
+ app link sent, 30 min to complete
Renewals
Proactive outreach before lease expiration
Clara reaches out to every tenant ahead of lease expiration, negotiates renewals and when they move out, schedules the turnover before the unit goes dark.
56%
reduction in unit turnover downtime
Estimate, not a measured result
Apartment Renewal
RenewedImani Brooks — 2BR, 1-year lease ends June 30
Clara offered
3% rent hold — 12 month term
Tenant response
Accepted — 12-month renewal
Maintenance
Receive, triage, dispatch, and close work orders without lifting a finger
Clara receives, tracks and completes maintenance requests 24/7.
25–40%
Faster work order processing
Through AI triage
Estimate, not a measured result
47
Created (week)
41
Resolved (week)
62%
Self-serve
18.0h
Avg resolve
Intelligence & analytics
Portfolio intelligence that turns data into actionable insights
Clara doesn’t just execute, she learns your portfolio. Vendor scoring, renewal risk prediction, maintenance cost benchmarking, and failure pattern detection.
$200K+
Yearly NOI impact per 250 units
Modelled range $200K–$350K
Estimate, not a measured result
Last sync4m ago
0errors
2in-flight
3signed today
3Sessions
MFA: 0
Financial impact
Better NOI. Less busywork. More efficient operations.
Operational wins that add up to a bigger bottom line.
Estimated NOI impact
+$200k - $350k
/year estimated per 250 units
Leasing
+$95k
/year estimated per 250 units
Renewals
+$50k
/year estimated per 250 units
Maintenance
+$80k
/year estimated per 250 units
Staffing
+$125k
/year estimated per 250 units
Your AI teammate. Always learning.
Learn and adapt continuously, expanding knowledge and maximizing performance with every interaction.
Conversations handled
| Channel | Volume | Handled Autonomously |
|---|---|---|
| Phone | 548 | |
| Text | 99 | |
| 126 |
Illustrative figures, not a measured result
FAQ
Questions?
We’ve got you covered.
Run your portfolio
on autopilot
Go from managing your operations to scaling them.
Hi, I’m Clara. How can I help?